You can delete your Smart Home Sewa account and the personal data linked to it at any time. This applies to customer, worker and merchant accounts.
Option 1: Delete inside the app (fastest)
- Open the Smart Home Sewa app and sign in.
- Go to the Profile tab.
- Tap Delete Account and confirm.
Your account is deleted immediately and you are signed out on all devices.
Option 2: Request deletion by email
If you can no longer open the app, email [email protected] with the subject "Account deletion request". Send it from the email address linked to your account, or include the mobile number you registered with, so we can verify it is you. We process requests within 7 days and confirm by email or SMS.
What is deleted
- Your profile: name, phone number, email address, address, profile photo and saved credentials.
- Your photos, chat messages, notifications, referral data and push-notification token.
- Worker and merchant verification documents.
What we may keep
Records we are legally required to keep, such as completed bookings, bills and payment records for tax and accounting, and information needed to prevent fraud, are retained for the legally required period and then removed. Backups are overwritten on a regular cycle.
For more detail, see our Privacy Policy.